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Terms & Conditions
UltraFreshAir takes no responsibility for any pre-existing condition that is not apparent upon visual inspection. These conditions may include but are not limited to:-
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Customer must ensure for reasonable access and clearance to all air conditioner units to be cleaned, any damage caused to furniture, flooring, walls or any other property when assisting in removal to allow access to work site
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Worn airflow louver or filters due to wear and tear or poor maintenanceAny Air Conditioner over 7 years of age, the Customer understands there is a risk providing any maintenance to aged equipment and accepts that any failures due to aged components indemnifies UltraFreshAir from liability.
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Faulty printed circuit boards in the evaporator/ condenser.
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Faulty remote controls, exhausted batteries or corrosion.
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Faulty or Deteriorated pipe insulation or lagging
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Faulty or Damaged Electricial Cabling or Circuit Isolating switches
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Condensate pump failure or leaking where fitted post cleaning
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Poor mounted or unprofessional fixing of evaporators to walls or ceiling. UltraFreshAir will not held liable for any system damage due to incorrect wall or ceiling fixing of HVAC equipment
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UltraFreshAir will only warrant claims with respect to the workmanship of services provided if the claim is reported within 5 days of completion of the work. In the event of customer complaint, the customer undertakes to give UltraFreshAir the opportunity to rectify all work.